KPI Management

Background

KPI Analytics is an important and useful feature of Intravue. See the appendix IntraVUE Analyticsfor more information about this little understood feature of IntraVUE‎

Analytics allows the user to compare the number of daily incidents and uptime for critical devices over the last 30 days for an entire plant/Intravue as well as how today compares against the average day. Additional dialogs break the statistics down by network and device.

An incident is the occurrence of an event of a type which is being monitored. In the Intravue file \intravue\autoip\ivserver.properties is a setting "kpi.class.exclude" which tells IntraVUE‎ which event NOT TO INCLUDE in counting incidents, the only event excluded by default is Ping Over Threshold. At the time KPI Analytics were added as a feature to IntraVUE, ping over thresholds generated too many incidents and they were excluded as an event to count.

The importance of the KPI Management Utility is to fix which events in Intravue count as an incident.

KPI Management in WBC Utilities

This page shows all the event types that are available in Intravue.

Every event type has a checkbox that indicates if this event is being counted as an incident. If the box is checked, those events are counted as incidents in the KPI Analytics section of IntraVUE‎.

NOTE: These settings have no effect on WBC Network Health Monitor's use of incidents which is different. It only effects IntraVUE‎'s Analytics reports which have value but which need to be understood.

There are 3 sections.